Terms & Conditions

About These Terms & Conditions

In these Terms and Conditions "we" and "us" mean SUPERBUYS WAREHOUSE ABN 27 678 809 431 of 3C/94 Kildare Rd Blacktown, NSW 2148 Australia, and "you" means you the customer.

These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Goods. The Contract cannot be varied unless we agree to vary it in writing, through verbal communication or by email.


We sell and ship Goods within Australia, Canada, New Zealand, United Kingdom, and United States.

Legal Capacity To Transact

If you are under the age eighteen (18) years you cannot place orders with superbuys.com.au.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.

Should superbuys.com.au suffer any damage or other losses as a result of a transaction entered into by a minor, superbuys.com.au reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with superbuys.com.au.

Placing Your Order

You may place an Order by filling in the Order Form on the superbuys.com.au Web Site and completing the checkout process.

When you place your Order, we will issue you with an Order Number. We will do this by email.

By placing an Order, you make an offer to us to purchase the Goods you have selected based on these Terms and Conditions. Information contained on the superbuys.com.au website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Goods; however superbuys.com.au will make every effort to supply Goods to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. SUPERBUYS WAREHOUSE and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.


Payment Methods & Processing

superbuys.com.au currently accepts Bank Transfer, PayPal, Visa & MasterCard.

Payment processing will not begin until we receive all the information we need.

Bank Transfer Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day.

Business days are Monday through Friday, excluding NSW Public holidays.

PayPal Orders must have a verified PayPal account to complete the checkout process.

We process credit card payments after you complete the checkout process.

For all orders we will email a tax invoice to you with your Order Confirmation. A seperate payment receipt will also be emailed from the respective payment gateway. Where you pay by Bank Transfer an order update will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.



All prices listed are in Australian Dollars and include GST.


superbuys.com.au always seeks to list Goods with the most competitive prices.

Prices and availability are subject to change without notice.

The price of Goods shown excludes shipping costs.

Supply Of Your Goods

Subject to these Terms and Conditions, we will supply to you the Goods indicated on your Order Confirmation.

When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number.

Delivery Of Your Goods

Delivery time takes up to 2 to 10 working days from the date your payment is received. Please note that Bank Transfer payments take 1-2 business days to process.

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Goods has not arrived after the estimated delivery time, please contact us.

Please ensure you enter the correct delivery address. superbuys.com.au cannot be held responsible for incorrectly entered delivery addresses.

Unless otherwise agreed by us, we will deliver your Goods to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Goods, our courier (Fastway) will attempt to deliver your Goods again on the following business day otherwise the courier will leave a card so you can pick-up your Goods from your local Fastway Depot.

Returning Goods

The customer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

If the Good is damaged it may be exchanged for the same Good in-store within 5 days of receiving the Goods. Otherwise, return shipping can be arranged at the expense of the customer. Delivery time will be the same as the original purchased Goods.

superbuys.com.au will not provide a refund or replace a Good that has been misused, mishandled or incorrectly installed or serviced. It is the responsibility of the customer to ensure that all instructions and advice or warnings given by the manufacturer are followed.

superbuys.com.au will not accept returns for following items

  • Any type of face mask
  • Toilet Paper
  • Any type of antibacterial and disinfectant items


Order Cancellations

If notified before Goods have been dispatched, superbuys.com.au can accommodate order cancellations. If Goods have been shipped, superbuys.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Our Liability

superbuys.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website.


Your Data - Use & Protection

By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Policy.


Credit Card Fraud

Whilst superbuys.com.au employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, superbuys.com.au will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.



You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of superbuys.com.au. Any unauthorised assignment shall be deemed null and void.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.

superbuys.com.au reserves the right to change the Terms and Conditions of sale at any time.


Force Majeure

superbuys.com.au shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of superbuys.com.au, and superbuys.com.au shall be entitled to a reasonable extension of time for the performance of such obligations.


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.